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RFI & Change Order Tracking, From a Spreadsheet to a Grounded Copilot

How project managers track RFIs and change orders against the original contract scope without manually cross-referencing a spreadsheet against the contract documents.

Large Construction & Engineering Enterprise·India·8–12 Week Rollout Pattern

The Challenge

A large project generates a steady stream of RFIs and change orders, each of which needs to be checked against the original contract scope to determine whether it's a legitimate clarification, a billable change, or scope creep that was never approved. Today that means a project manager holding the contract documents open alongside a tracking spreadsheet and manually deciding which bucket each item falls into.

“Answering "is this change in scope" means checking the contract, the spec, and the drawings all at once — that's a reconciliation problem, not a lookup.”

The Solution

Powered bySaarthi →

The Saarthi Project Documentation Copilot Agent answers questions about RFIs and change orders directly against the project's own contract, spec, and drawing documents — citing exactly which contract clause or spec section it drew from, and flagging when a change order has no corresponding approved scope.

The reason this needs to be agentic rather than a lookup is that answering "is this in scope" requires retrieving from the contract, the spec, and the drawing set, then reconciling what each says before it can answer — not returning whatever a single document happens to mention. That's a multi-source reconciliation decision, not a single retrieval.

Grounded answers against contract, spec, and drawing documents
Flags change orders with no corresponding approved scope
Role-based access scoped to the project team
Verbatim citation to the source clause or spec section on every answer

What This Pattern Typically Delivers

Project managers get a grounded, cited answer on scope questions instead of manually cross-referencing a spreadsheet against the contract set, and unapproved scope creep gets flagged before it becomes a billing dispute.

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